Lafayette may have been around since the mid-1880s, but it's time to move it into the present day. If you're a landlord, that means it's time to ditch old-school practices and get with the times. One way to do that is to start using a tenant portal.
But what can you use a tenant portal for? Is it really worth your time to set one up?
Let's talk about it. Read on to learn all about the various ways a tenant portal can help you and your tenants.
1. Online Rent Payments
A tenant portal makes it easy for renters to pay their rent. Don't be a landlord who only accepts cash or checks. It's time to move your rental into the future.
Online payments are the way to go, and tenant portals make those payments easier than ever.
Tenants can set up automatic payments, view payment history, and receive reminders all through the power of a tenant portal. These things help ensure rent is paid on time every month and there's no confusion.
This is better for both landlords and tenants alike!
2. Maintenance Requests
How do you organize and respond to tenant maintenance requests? If you're still doing it the old-fashioned way, it's time to upgrade. One of the best tenant portals is for maintenance requests.
Tenants can use the portal to submit maintenance requests or report problems in their rental units. This process is far easier and more efficient than calling or emailing, and it helps landlords address problems faster.
Tenants are able to keep track of requests, and they can feel confident knowing that someone will be around to address them as soon as possible.
3. Accessing Tenant Documents
Keeping track of a paper document can be tough, even for the most responsible of tenants. Tenants need to have access to their documents, so what can you do?
The tenant portal provides access to important documents, such as the lease agreement and move-in inspection reports. Tenants can review their responsibilities, terms of the lease, and any addendums at any time. They're also able to ask questions and negotiate more easily when they can see the lease in front of them.
4. Landlord and Tenant Communication
How do you communicate with your tenants? If you're still using texts, emails, or phone calls, you're making your life harder than it has to be.
Tenants can use a tenant portal to send and receive messages from their landlords. This makes it easier to ask questions, seek clarification, or discuss concerns. It creates a more streamlined and transparent communication channel that's easy to keep track of for both parties.
It's Time to Use a Tenant Portal
If you're not using a tenant portal yet, what are you waiting for? A tenant portal can help you manage tenant documents, maintenance requests, communication, and more!
If you'd like help setting up your tenant portal for your Lafayette property, PMI Integrity Properties may be able to help. Get your free rental analysis and set up a consultation today!